Shipping information

Domestic Shipping (Within Australia)

  • Standard Shipping by Australia Post:

    • Delivery Time: 5-7 business days

    • Cost: $10.00

  • Express Shipping by Australia Post:

    • Delivery Time: 1-2 business days

    • Cost: $15.00

Note: Delivery times may vary depending on the destination and public holidays. All orders are processed within 1-2 business days.

International Shipping (United Kingdom, United state of America, Europe)

  • Standard International Shipping by Australia Post:

    • Delivery Time: 5-9 business days

    • Cost: $22.00

Note: Delivery times may vary depending on the destination and public holidays. All orders are processed within 1-2 business days.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order on the Australia Post website using the tracking number provided.

Returns

We hope you love your Core & Align journal, but if you are not completely satisfied, we are here to help.

Return Policy

  • Eligibility: Items must be returned within 30 days of purchase.

  • Condition: Items must be unused, in their original condition, and in the original packaging.

  • Proof of Purchase: A copy of the order confirmation email must be included with the return.

How to Return an Item

  1. Contact Us: Email us at info@corealign.com.au with your order number and reason for return.

  2. Return Authorisation: Once your return is approved, you will receive a return authorisation and instructions on where to send your item.

  3. Ship Your Return: Send the item back to us using the shipping method of your choice. Please ensure the package is properly secured.

Refunds

  • Processing Time: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.

  • Approved Refunds: If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

  • Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@corealign.com.au with your order number and a photo of the damaged item. We will arrange for a replacement or refund as quickly as possible.

Contact Us

If you have any questions about our shipping or return policies, please contact us at info@corealign.com.au.