Privacy Policy

Introduction

Core & Align ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website corealign.com.au, purchase our products, or interact with us in any other manner.

Information We Collect

We collect both personal and non-personal information to provide you with our services and enhance your experience. Personal information includes details such as your name, email address, phone number, postal address, payment information like credit card details and billing address, and account information such as your username, password, and profile details. Non-personal information encompasses device details like IP address, browser type, operating system, device identifiers, and usage data which includes pages viewed, links clicked, time spent on pages, and other interaction data.

How We Collect Information

We gather information directly from you when you fill out forms, create an account, make a purchase, or contact us. Additionally, we collect data automatically through cookies, web beacons, and other tracking technologies when you browse our website. We may also receive information from third-party sources, including our partners, service providers, and publicly available sources.

How We Use Your Information

The information we collect serves multiple purposes. Primarily, we use it to provide our services, such as processing your orders, managing your account, and offering customer support. We also utilize your information to communicate with you, sending updates, newsletters, marketing materials, and other pertinent information. Your data helps us personalize your experience by tailoring our content, products, and services to match your preferences. Furthermore, we analyze usage data to improve our services, develop new features, and ensure the security of our systems by protecting against fraud, unauthorized access, and other threats.

Sharing Your Information

We may share your personal information with trusted service providers who assist us in operating our website, processing payments, and delivering products. Additionally, we may collaborate with business partners who offer complementary products and services. We might also disclose your information to comply with legal obligations or protect our legal rights. In the event of a business transfer, such as a merger, sale of assets, or acquisition, your information may be transferred to the new entity.

Cookies and Tracking Technologies

Our website employs cookies and similar technologies to enhance your browsing experience. You have the option to control cookie preferences through your browser settings. However, disabling cookies may impact the functionality and user experience of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and secure storage of data. Our systems are regularly reviewed and updated to ensure the highest level of security. Despite our efforts to ensure robust security, no security system is infallible, and we cannot guarantee absolute protection of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information to comply with our legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have the right to access and request a copy of the personal information we hold about you. You can also request corrections to any inaccuracies in your information or request the deletion of your data, subject to certain exceptions. Additionally, you can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the emails.

Minors' Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently gathered data from an individual under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at:

Email: info@corealign.com.au